Keep the section. One in five new practitioners click a card, and those who do activate and convert far more. The lift is associative, so confirm it with a holdout test before any major change.
658 of 3,548 signups (18.5%) click a card within one day, rising to 711 (20.0%) over seven days. Engagement is almost entirely first session: 88% of clickers click on day 0, 94% by day 1.
Clicks spread evenly across all six cards. The weakest still draws 70% of the strongest, so there is no dead card to cut. The 711 clickers generated 1,234 clicks, about 1.7 cards each.
Practitioners who click a card within 7 days activate and convert at much higher rates than those who do not.
The relationship is near perfectly monotonic. Each additional card a practitioner clicks tracks with a higher rate of adding a client and converting to paid.
The explore section sits below the primary setup checklist. It draws about half the active engagement of the checklist buttons, which is reasonable for a secondary, optional section.
Clicking a card fires both the click event and an "onboarding feature completed" event, so the "0 of 6 complete" tracker counts clicks, not real feature use. Treat it as engagement, not activation. Send intake is the one card where completions lag clicks, pointing to drop-off inside its flow.
| Card | Click events | "Completion" events | Gap |
|---|---|---|---|
| Import a template | 318 | 333 | +15 |
| Share your booking link | 294 | 294 | 0 |
| AI Notetaker | 242 | 242 | 0 |
| Workflows | 240 | 240 | 0 |
| Start video calls | 202 | 202 | 0 |
| Send intake | 366 | 204 | −162 |
Associative, not causal. Clickers are self-selected as more motivated, so part of the lift reflects who they already are. The dose-response gradient strengthens the case but does not prove causation. A holdout test settles it.
Conversion is right-censored. The May cohort has been observed for under one month, so paid conversion will keep rising. Activation uses a fair seven day window for every cohort.
Definitions. Reach and lift count distinct people clicking within seven days of signup. Dose-response groups by distinct cards ever clicked (734 clickers, versus 711 within the strict seven day window). Source: PostHog production, project timezone Pacific/Auckland, HogQL without test-account filtering (immaterial at this volume).